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What Are The Best Performing Virtual Receptionist

Published Jul 28, 24
6 min read


OHQ's documents are enough proof of a fee that is payable unless they are shown to be incorrect. Client will certainly utilize its reasonable endeavours to inform OHQ of any kind of billing dispute within fourteen (14) days of receipt of an invoice, following the procedure detailed in Section 15. If Consumer disputes an invoice, the invoice has to proceed to be paid on schedule nevertheless OHQ will certainly attribute or refund Customer if it is later fairly determined by OHQ or according to the dispute resolution procedure described in Section 15 that the invoice was wrong and the Client is qualified to a credit score or refund.

Such revisions might consist of, without constraint, changes to the quantities of the Membership Costs or Usage Fees for OHQ Paid Services, adjustments to the use allowances consisted of in the Prices Strategies, and discontinuation of Prices Strategies. (a) Each such alteration will take effect after sensible development composed notice is offered to Consumer (for instance, by being published to the OHQ Website), except that any type of such modification that affects a Selected Paid Service will put on Client starting at the commencement of a Paid Service Term beginning no much less than thirty (30) days from the day which OHQ supplies notice of such alteration to Consumer in accordance with Area 16.8.

If Customer does not terminate its usage of any damaged Selected Paid Service before the reliable day of such modification, Customer will be deemed to have consented to such alteration with respect to such Selected Paid Service. (b) If a Pricing Strategy selected by Client is terminated, OHQ will certainly provide Consumer with sensible advancement notice of no less than thirty (30) days and Consumer will certainly be given the alternative of picking a brand-new Pricing Strategy from then-current pricing plans supplied by OHQ.

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For avoidance of doubt, this paragraph does not put on adjustments to the Cost Listing, which are attended to in Section 7 (verbatim virtual receptionists).1. Consumer represents that all info given by Customer and its callers to OHQ (including, without constraint, all call info and details pertaining to Customer's Credit scores Card) is exact, current and total at the time it is given to OHQ

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Client has to in any way times conform with all laws, laws, standards and codes suitable in connection with its usage of OHQ Offerings and the Customer's supply of its product or services to its customers. Customer will not use any kind of OHQ Offerings to engage in, or to motivate or assist others to involve in, any unlawful or illegal tasks.

If a new Paid Service Term begins earlier than three (3) days after such e-mail is sent, Customer will certainly incur the suitable Registration Cost for the brand-new Paid Solution Term (the ""). The efficient day of such termination will be either (i) the Requested Discontinuation Date, or should Client not state an Asked for Termination Date, (ii) the last day of the Final Paid Solution Term.

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Where Customer terminates pursuant to this Section 10.1(b): (i). The Membership Costs that have actually been pre-paid will certainly be preserved and the OHQ Offerings offered to Consumer until the last day of the Last Paid Service Term (subject to reinstatement costs under condition 10.3(e)) and the unused balance of the Prepaid Use Debt will certainly be retained by OHQ for future use by Consumer if Customer determines to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).

(b) Adhering to discontinuation of any type of OHQ Solution, OHQ will not be liable in any kind of method for answering calls, taking or providing messages, or doing any other activities in link with such OHQ Solution. (c) Upon termination of all OHQ Services, OHQ might end Consumer's Account and Client's accessibility to the Account.

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(e) Following termination of any OHQ Solutions, OHQ will certainly have no commitment to renew or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discernment) to reinstate or otherwise recommence an ended OHQ Providers, OHQ may require that Client pay a reinstatement cost of $30 (to cover OHQ's sensible prices in processing the reinstatement) Details gathered by OHQ from Consumer and its callers may be utilized, disclosed and shared by OHQ according to OHQ's personal privacy policy as available on the OHQ Site ("") and as might be amended periodically.

The Controller hereby designates the Cpu with regard to processing activities undertaken in the training course of the arrangement of receptionist services. OHQ and Consumer acknowledge and agree that the Processor undergoes the following responsibilities: The Processor will adhere to the appropriate Data Protection Regulations and have to: (a) just act upon the composed guidelines of the Controller and make certain those acting under their authority do the very same; (b) ensure that people processing the data go through a task of confidence; (c) use its finest efforts to guard and secure all personal information from unauthorised or unlawful processing, consisting of (however not limited to) unintended loss, damage or damage; (d) guarantee that all handling satisfies the needs of the GDPR and related Information Defense Legislation; (e) make sure that where a Sub-Processor is used, they: only engage a Sub-Processor with the previous authorization of the Controller; inform the Controller of any type of intended adjustments concerning Sub-Processors; they implement a created contract consisting of the same data defense responsibilities as laid out in these Terms; comprehend that any type of failure on the component of the Sub-processor to adhere to the Information Protection Regulation, the Cpu continues to be fully reliant the Controller for the efficiency of the Sub-Processor's responsibilities; and assist the Controller in providing subject access and permitting data subjects to exercise their legal rights under the Data Security Laws.

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The Controller will bring out sufficient and ideal onboarding and due persistance checks for all Cpus, with a complete assessment of the mandatory Data Security Legislation requirements. The Controller shall confirm that the Processor has sufficient and recorded procedures for information violations, data retention and data transfers in position. The Controller will acquire evidence from the Cpu regarding the: (a) verification and dependability of the workers used by the Processor; (b) any type of certificates, accreditations and policies as described in the onboarding procedure; (c) technological and operational steps utilized in securing the Personal Information; and (d) procedures in position for allowing information based on exercise their legal rights, consisting of (but not restricted to), subject gain access to requests, erasure & rectification procedures and constraint of processing procedures.