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Highly recommended. We utilized this service for several years. Very professional, very easy to utilize and handle would advise without question. The solution supplied by OfficeHQ is specialist. The backend system is intuitive and provides to our organization requirement for overflow phone calls. Most importantly the drivers are based in Australia. I would recommend any type of small company searching for an online reception to take into consideration the solution provided by OfficeHQ.
As a small company, every new business lead counts. In operation OfficeHQ, we're confident that not one of our beneficial leads will be missed regardless of the time of day. We like the adaptable solution offering and locate it to be an economical method to offer 24/7 reception to our customers.
Would recommend them to others. We have actually partnered with OfficeHQ to use our customers friendly assistants to manage our calls when our team are hectic, as a real individual is a lot better to speak to than voicemail we find! We utilize their service for particular project sales lines, the office line and mobiles when we are in conferences or onsite predominantly.
They happily and properly taken care of a number of my calls when we were a little short-staffed. Fantastic service. Thanks. We have been utilizing OfficeHQ for a number of years now. Their service and dependability is essentially foolproof. In our ability of a health and wellness care provider, having all unanswered calls obtained as messages in real-time as emails is invaluable.
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In the start-up phase for my law practice, I decided for an online function solution to stay clear of the expenses of a full time receptionist. There was some first uneasiness around whether the configuration would be smooth and whether a high requirement of call experience for my clients can be kept, but it's been great.
OfficeHQ have actually made an enormously favorable difference to our organization for the past 18 months. They likewise provide your company with a contact number and are great for legimitising virtual/online businesses (and of training course others also). I highly recommend them must you require a part-time reception resource. As a little and active team, we don't have capability to take care of brand-new lead telephone call often.
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Calls are responded to by friendly, well-spoken virtual assistants and we obtain prompt emails consisting of the new telephone call details. Great business to handle. The configuration with Markus was incredible and exceptionally professional. Has actually been really useful for our small company specifically with personnel taking leave or when they are off sick.
No troubles and extremely simple to manage. Our business runs a really active telephone call centre and we use OfficeHQ for call centre overflow to take those telephone calls we're not able to promptly manage. This amounts to over 15,000 phone calls per annum that OfficeHQ deals with on our behalf. We've discovered the solution to be absolutely smooth with all calls being responded to on a really prompt basis with instant messaging and real-time reporting.
What can I say this firm is brilliant. The process of establishing our companies was so easy and the client service is amazing. Thanks Ingrid for all your aid, you have been impressive. I would extremely suggest this firm. Having actually used your service continually for 15 years (considering that 2007), OfficeHQ has actually really set the standard for this industry.
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Thank you for the years and years of high quality service you have offered my organization. 100% suggested an outstanding solution and super-friendly team.
I spoke today with Tori and was extremely practical with whatever! Well done! Clients frequently certify our service by calling us prior to they reserve, so it is sales essential that our phone is always responded to properly and immediately. OfficeHQ does that for us when we are remote to the office.
That ultimately never ever occurred, as the solution from the operatives in this company have been so good that they have basically entered into the FireCrunch team. The virtually immediate relay of client telephone calls by email and text to our area operatives enables us to respond to consumer enquiries promptly, plus the type system established permits straight filling to the FireCrunch CRM with no guidebook transfer called for by FireCrunch.
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OfficeHQ we think about the finest at this. What a great company partnership. I engaged with OfficeHQ when I began my professional services company in March 2008. It resembled having my very own individuals simply down the corridor. I can be throughout the world and be confident a real individual would exist to take a phone call from a client.
Premium service by extremely expert and experienced call-takers enabled me confidence in exactly how my brand was presented. I very suggest OfficeHQ. Many thanks to the team for assisting my organization grow and developing the moment for us to concentrate on business of doing service. As I relocate into retirement, I am extremely happy for the assistance from the group at OfficeHQ.
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We have actually been making use of OfficeHQ for over ten years and it's such an incentive to be devoid of staffing headaches, such as when they contact ill. With OfficeHQ as component of our group, there is always a person offered to address calls. OfficeHQ guarantees contact us to human resources National are responded to 24 hr a day, 365 days a year.
I have been incredibly satisfied with their solution over the past 18 months. We are a very busy property business who calls for fast and effective service for every one of our phone calls. From taking building queries, to giving info concerning "open for inspections" to buyers, OfficeHQ has had us covered.
Highly suggest this service! OfficeHQ offers us the capability to do what we do best, both in the clinic and off-site. We're guaranteed in understanding we'll never miss an important phone call or possible appointment, all for a fraction of the expense of having our very own assistant. I have actually recently opened a new physio clinic and the team at OfficeHQ have been absolutely nothing however outstanding to handle.
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I can not rate OfficeHQ and their solution extremely enough. We have actually been working with OfficeHQ for over 8 years. We are no longer interrupted with telephone calls, customers' details are taken precisely then you can choose e-mail or SMS alert.
This is the best method to systemise your business so you can proceed with what you do best in your business. We are going crazy followers! Well done OfficeHQ, we would be shed without you! Quit Sound Windows has actually been making use of OfficeHQ for years. It gives us with the assurance that our customers will constantly be speaking with a person, not a maker.
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